Very Unhappy with Scudo & Son Steaks
I purchased Scudo & Son 8 count 6 OZ Black Angus Sirloin Steaks for $74.95. I wanted to plan a great dinner for family and friends, but was so embarrassed to taste the steak during the meal. The steaks were chewy with no favor. I am so sorry I purchased them as when I watched it being presented on TV they were supposed to be juicy and flavorful. How do I request a refund when the steaks were cooked and served ( left on my family and friends plates as uneatable). I had to make omelets to save the evening.
Please advise how to I get a refund. Wish the owner is advised as maybe they can change their source and come back with a better product.
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Thank you for getting back to me. The order was #*********total cost was $74.95 and they were delivered 12/8/2021.
**Edited by HSN: Removed order number to comply with Community Guidelines**
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I wrote information in my last post but haven’t heard back from you Joel. Please let me know outcome. Thank you.
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Moderator- 12.28.21 8:41 PM
Oh no! We are so sorry the steaks weren’t up to snuff. When you have a moment, let me know the order number and I’ll see if we can refund you. When you buy meat from us, we expect you to get quality flavor, etc. If that didn’t happen, we need to make this right.
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Jan. 26, 2022
Hello hsn-joel,
Have email post back with order number you requested #********** for the steaks total cost was $74.95. Have not heard back from you. Please update me as you were finding out about a refund.
Thank you
**Edited by HSN: Removed order number to comply with Community Guidelines**
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- Moderator
- 01.27.22 9:24 PM
I really am sorry to see we didn’t get back to you about your steaks, @shopgirl184. I’ve gladly issued the refund for the item back to your original method of payment. You will see two refunds of $14.99 in your account within 72 business hours.
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01.27.22 9:24 PM
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