Pre-Shipment, USPS Awaiting Item
Here we go again. Order that are stuck in this status without any HSN action. This is the 3rd order in a row that’s stuck in this status. First order customer service said to wait 1en days and call back. Order was canceled & I said no to reorder. 2nd order for another product I called 5 days after seeing it stuck in preshipment. Cust service canceled! & reordered. Well the reorder is stuck in the preship status for almost 5 days now. This is all within the last 30 days. All items are cosmetics.
Why can’t this issue be resolved by HSN?
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Moderator- 2 months ago
Hi @d1aisy1006556, I am so sorry for the trouble that you have been experiencing with receiving your orders. We’re happy to further look into this and see how we can help. Please email us at HSNSocialCare@hsn.com with your order information.
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