Order cancelled but my funds are still being held

terrye9
01.13.20 9:31 PM

Please release the hold you have on my funds.

The order was confirmed and then immediately cancelled yet there is still a hold on my payment amount 4 days later.

Please release the hold on my PayPal account asap.

Thank you

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- HSN_Krissy
- Moderator
- 01.17.20 4:16 PM
I really am sorry for this delayed response, @terrye9. Is the authorization still on your account?
- terrye9
- 01.17.20 8:36 PM
Thank you, Krissy. Yes, there are still 2 authorization holds on my funds.

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Posted in Customer Service

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01.17.20 8:36 PM

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