Made an order
Made an order today, got denied Flexpay and then funds were taken out of my account not once but TWICE.
I would like my money back please.
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Hi @ek55, I am so sorry that you were denied Flexpay. The charges that you see are only pending and will be released back to you. The bank holds the funds when the order is attempted and then releases them once they confirm the order never went through. You should see these charges disappear typically within 3-7 business days.
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Posted in Customer Service
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09.08.25 3:11 AM
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