
Flexoay
I tried to use flex pay last week but it got denied but my card was still charged. The transaction has been pending for over a week. I need my money back.
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I really am sorry to hear that the authorization is still pending on your account after a week, @leomoore. Sadly, the authorization is expired on our end, which means that we’re not holding onto the funds. I would recommend reaching out to your financial institution regarding their release of funds process. I apologize for the inconvenience this has caused.
Conversation Info
Posted in Customer Service
2 Replies
03.24.22 3:43 PM
2 Participants