Customer service please share with buyers
I love the value of Tracfones and have used them for many many years. However I would really like a Tracfone that has better sound volume than the Samsung A16 A17 with a better screen and keyboard is terrible, I often get typos, auto correct, etc.
I’ve always had hearing problems and getting older not easy. I know I am not unique with these issues.
I think when offering a package deal with a Tracfone for the general masses, offer an upsell, with a better Tracfone, with better volume, keyboard, screen not a big clunky out of date phone. A phone that gets more updates than the one or two updates and then there are no more security updates – not very green.
So would be nice to have the option to buy a better quality phone – with better speakers/volume, better/more accurate keyboard, better screen quality and the phone having security updates for the next 4 to 6 years.
Thank you for your time
-
Hi @meezergeezer. I hear you – and really appreciate the thoughtful feedback. đź’™
You raised important points (volume, keyboard, screen, and updates), and we’ll be sharing this with our team and leadership for consideration. Thanks for helping us improve! ✨
Conversation Info
Posted in Customer Service
2 Replies
1 month ago
2 Participants