@hsn_regina,

Well, it did, or I wouldn’t have wasted your or my time writing the request. I don’t know why the history doesn’t show it and didn’t know I could use a screenshot. I will next time. This is the second adjustment that somehow did not show in HSN records. That is upsetting when I reported what I read on the website.

Thank you,
DL

HSN_Lynne,

It was for a few days time. The system should show someone bought it at that price.

Thank you,
Dawn

No problem.
Thank you!

PS I have another request before this one 😉

@hsn_angela

Thank you so very much!
Dawn

Okay, this is what I saw.: https://www.youtube.com/watch?v=Hl5dCpMCpVo&ab_channel=HSNtv.

Is this not the same item? I am a little confused.

I would appreciate being enlightened.

Thank you,
DL

@tillyboy That helps out a lot. Thank you so very, very much!

@hsn_angela,

Thank you!

I didn’t know what was going on. I had an email receipt with no shipping charged, but my HSN account did. That was confusing, to say the least.

Thanks again,
Dawn

@hsn_angela,

Yeah, I got tired of putting decor up only to take it down in a few weeks. So a candy cane ceramic tree can stay up from the day after Thanksgiving to the last day in February. I just have to change out the star on top for a heart for that piece. With a couple of theme change outs, I’m all done on the dining table!

I also can use it for the 4th of July… just add a blue star.

I have minimalistic modes for seasonal decor. Memorial Day thru Labor Day can be red, white, and blue. After Labor Day to Nov 1 is Fall/Halloween. Nov 1 to the day after Thanksgiving is Fall/Thanksgiving. So Fall remains the same, I just change out key themes of Halloween to Thanksgiving. Then I move to Yule/Xmas thru the end of Feb with Valentine’s.

I just decorate the dining table, which is where my front door is. I changed out the living room to the builder’s family room/dining area. So, I don’t have too much upkeep then. The dining room now has a fireplace, and I eat at the kitchen’s dining nook/bar. My house looks festive all year long, but I only decorate one room, seen from the front door.

Time management is so priceless!

That also means I have very little to put away in storage. No more big boxes or tubs in the garage. Everything fits within my cabinets now. So much easier for this old lady!

Have a great and wonderful day,
Dawn

@HSN_CustomerService

May I have some info please.

Thank you!
Dawn

Thank you, @hsn_krissy for replying.

Yes, of course, I checked everywhere. High and low, in and out. I am diligent before I make a request for a replacement because I feel embarrassed.

Thank you again.
Dawn

I cannot track my shipments. So something is technical wrong.

HSN Customer Service has been absent for most customer needs. I too have tried to contact them via this community avenue, but to no avail. I believe it is time to contact HSN management to get more support for this function.

@hsn_melitza,

In the last couple of weeks, I have written two requests in this forum for Customer Service and have not had any feedback from HSN. Is there an issue with customer care that we as customers should know about?

Thank you,
Dawn

Customer Service,

May I know the status of this request?

Thank you,
Dawn

Thank you so very much!