Forum Replies Created
-
Agreed. I thought Faye was really good and a perfect “average ” size and now haven’t seen her either. I wish they would give them all a chance.
-
Hi, yes the item you found was the right one!! I searched so many different ways and couldn’t find it. Thank you. When Sarah was wearing it, it was not easy to determine if it was 2 separate pieces or a dress, and I was hoping they were separates. I wanted the top. That’s one of the reasons its nice to know what they’re wearing.
-
Yes!! That was driving me nuts! Sizes please, especially since they are new and we don’t know.
-
The sizing charts, reviews, even item details have been missing randomly from items lately. It seems to be part of the website bug customers keep complaining about and HSN should already be aware of. In addition, the “header file error” continues to be an issue. Even signing in is a problem.
You are losing sales due to these problems and seem oblivious. Complaints are never addressed. -
Remember, that was the time frame her husband was ill. I’m pretty sure that was why she stepped away from lots of projects.
-
Everything you said is on point and lovely. Iman’s jeans are the best and I agree her prices were always reasonable and made the clothing attainable. I hope she is alright because it seemed so odd she was only on the phone her last day. No visual.
A huge loss for customers. -
This is not a customer problem. This is a problem with the HSN website. I hope the IT department is already aware of it and if not , you are reporting it to them. There seems to be multiple issues with the website as of late. Whether it be not all the information is on a particular item- Meaning a sizing chart, or the item details, the reviews, etc., are missing, or the “header Or file to large” issue is occuring, it is repetitive and happening to many of us.
-
I hope the IT dept is aware of the tech problem on the website. I assumed they knew. It’s not a customer issue.
-
Yes!! Same problem. It’s an HSN website problem not the customer. I believe that all the random problems are related.