good for you.

Please don’t body shame any of the hosts. They have enough to worry about and remember, Lesley Ann has been away from hosting for awhile (only recently coming back when she was supporting a vendor. She is quite possibly the best host that HSN currently has. Do you body shame Debbie D, Ty, Bobbi, etc?

for her AGE????

I appreciate your quick response to my comment. I honestly have never had a bad experience with HSN CS in 42 years of shopping with you, so to get two in the same day, albeit very different, was odd and frustrating. I think the cancelling of the one product that I really wanted AND the fact that both of the CSR truly didn’t know what they could and couldn’t do…and had to have a customer guide them was kind of mind blowing. Neither were willing to listen to what I was telling them and both were (obviously) working from home, when they need onej on one guidance.

As for the $10 SK. Thank you. Not necessary but always welcomed. I am more concerned about your CSR getting trained correctly. Right now, they are following the horrible CS of QVC, not the great standards that HSN has always presented to me.

Thank you. I hope that these two CSR get their training that they desperately need. There truly is a problem when the customer knows more about their job than they do, and they are NOT in training and left on their own.

Good luck and thank you.

No, Lou is staying in FL. His old home had significant hurricane damage. He has a tv studio in FL that he runs that he broadcasts from when he isn’t in PA. He also has a Shop TV channel that he is starting up.

I get the feeling that Emily doesn’t really want the feedback. Because there has been a ton of it from the day she started hosting all the time (4 hours a day is too much to be subjected to hard sell and disingenuous and insincere phrases).