What a steal….

I have ordered from them before with no problem. I ordered on 01/08/20 and it cleared my credit card no problem. A few days later I got an email that a technical error occurred and the cancelled the magazine. I called and they said the problem was fixed and it really wasn’t cancelled, but it was in my cancelled orders folder.

On Jan 18 I ordered several more, they charged successfully to my cc and status changed to active. Today I checked the magazine subscription manager and all the new orders were labeled that payment method needed to be updated. I called cc bank and all the charges on the 18th went through successfully. Then I got a text and email that one of the Jan 18th magazines was cancelled and I was refunded the cost.

Hence the lengthy CS call. They couldn’t figure out why they (Amazon) cancelled the subscription & refunded my charge. She determined it was an internal computer problem. So she was creating a problem ticket.