Hello squeaky8,

The same thing happens to me. I reported it last week and they told me to take a screen shot of it and submit it on the player support. I thought it was fixed by now, so I played it again today and the same thing happened. I had 30 Mega Matches and got 0 points. I sent in the screen shot and just waiting to hear something. If I were you I would also take a screen shot and report it. Hopefully it will get fixed if enough reports are submitted.

Sorry,
I hope this helps.

Hello hsn_joel,

I am so sorry I didn’t respond sooner. I have been ill and I have the information in regards to the order#’s 1787833725 & 1787833724. I really do appreciate the response and all of your help.

Happy New Year!

Hello Melitza,

That would be great and really help if you could do that! I truly appreciate all of your help and quick response.

Thank you,

Hello C.S.,

Hello HSN_Jordan, thank you for your response. I called on Wed., 1/15/2020 to let them know that it was sent to the old address but they said that they would update my address on auto ship. I will call them to make sure that it was changed and to find out what happens now.

Thank you!

Thank you, Krissy.

Hi Sarah,

Thank you. I am sorry I just checked my replies. Yes, I already sent it back and if you could please help with the exchange. I truly appreciate it.

Happy New Year!!!

Thank you so much. Enjoy the rest of your day.

Hello Krissy.

Thank you and that would be fine.

Thank you Angela,

I will definitely return it tomorrow. I really appreciate all of your help and time.

Thank you,