@zhenshocks77

Thank you for the update. I think many of the customers wanted and needed to know, including myself, on what happened to Jennifer Juan. For some reason I do not find Courtney to be authentic. I happened to catch the first day that Jennifer was on air and though shy, was able to give a great description of the artistry pertaining to each piece of jewelry and the length of time to produce it. Jay King helped her from day one and became her mentor. I looked forward to each visit and though I may not have purchased that day, her presentation made me watch continuously and wait impatiently for the next time she would be on air. In all those years I never returned one item. You could tell she was proud of her heritage.

I will miss Jennifer’s stories pertaining to the reservation. I deeply regret that this happened to such a lovely person. I appreciate the time she spent with us as a teacher and as a vendor. I wish her good health and many smiles as she travels a new route to a better future. Hopefully, we will meet again, someday.

I am in Florida where we are getting battered with wind and rain. I was able to sign in without a hitch. At least for now.

Sherryrose, when an item is returned because it is flawed, HSN includes the shipping cost as well as the item you returned. If not, you definitely need to speak with someone in CS .. The customer service people in community are awesome.