Hi Ennui. Yes the item numbers are identical. I would appreciate it if someone from CS could address this and explain on this board why this happened and how the employees could have access to the secret sale page so they can assist effectively. Thank you

Hi. And she’s at it again now, and Beth is scheduled for 2 hours with Suzanne. I can’t even concentrate on the products. Beth says she’s going to show us how to do it and then mostly she just shows what others have created, and doesn’t show the process. They are talking on top of one another. Each time Beth screams I jump in my chair..it’s very jarring. I hope Beth reads these posts and adjusts her style to be more appealing to many of us.

Thank you for your quick reply. I called CS and was told there was a delay but no explanation for the delay. I was promised that my order would be mailed out on Tuesday. I will see if this actually happens.

I ordered the TS Benefit Eyebrow pen and today is day 11 and on my order page it’s says “packaging”. What does this mean and when can I expect delivery. I’m on chemotherapy and have lost most of my natural eyebrows so I was hoping to receive them so I can feel a little more like myself. Can anyone explain the delay and wording. Have any others experienced this wording. Thank you

I’ve been wanting that die cut set also. I emailed DP and their response Was that the set was sold out and not for reorder. Happily,
Here is their response
Unfortunately, that set is sold out and not on a reorder. But we are coming out with a Halloween die set that will include a very similar die to make a bag. I can’t remember if this set comes out in August or September, though.

Are you on our email list? Do you follow us on Facebook? We announce all of our new products this way.

So those of us who missed it last time can get it soon. Have a good rest of summer

Thank you for the clarification…the article I read was worded in a way that I extrapolated the information incorrectly. I did not mean to make anyone upset or uncomfortable. I love the DP line and have ordered numerous sets…and my recipients are overjoyed with the creations.

Here is an article related to the topic…

Crafter’s Companion Unveils Mini Die-Cut & Embossing Tool
By Sarah Jane 06 Apr 2016 ShareTweetEmail
This Easter saw craft supplier business, Crafter’s Companion shake up the papercraft market with the launch of a new entry-level die-cutting and punch product called the Diamond Press.
The portable mini die-cut and embossing tool will be priced at RRP £29.99 and has been specifically developed to save customers money by combining two traditional craft products in one.i8
Crafter’s Companion expects its newest product to be one of the biggest launches in its 10 year history. The newcomer will follow a prestigious list of launches by the award-winning company that have included Spectrum, the Clevercut and Ultimate Pro.
As part of the global launch, Crafter’s Companion founder and sales director, Sara Davies unveiled the product on a special two-hour show on HSN across the US. The product launched in the UK on Hochanda over the Easter weekend and will now hit the shelves of retailers everywhere.
She said: “Over the last few years, we have listened to our customers and recognised a need for an affordable alternative to existing cutting and embossing tools currently available on the market.
“Designed to be simple and easy to use, we believe the Diamond Press will drive many new people into the craft market and also give existing crafters a new tool to add to their preferred craft product collections.
“Our goal as a business is to develop an assortment of ‘must-have’ crafting tools that make the lives of craft enthusiasts across the world easier, more rewarding and enjoyable. With this in mind, the Diamond Press is a welcome addition to our family.”
This is the latest high-profile launch for the company after it introduced the Signature Collection by Sara Davies and the official Downton Abbey papercrafting range to the market in the second half of 2015.
Crafter’s Companion has built its reputation by manufacturing and distributing crafting tools along with its own brand goods. Its products are sold online via its website, TV shopping channels across the world and through independent retail shops in the UK and Europe.