Congrats on your win.. Double congrats you actually received it. I won a Gemini Jr. crafting machine a year ago. Still haven’t received it.

Not only that they need a new way of making sure you get your prize. I won the October 1ST drawing for the top prize . Never got a notification, had an online chat 2 different times. Customer service tries to distance themselves by saying arcade is a separate entity. Malarkey! their using your name! Sent an email to prize fulfillment twice. Got no response. I agree with others this is a scam! I think somebody’s friends are getting the prizes. Don’t know but I’m about to give HSN a blast

Hi, I read the FAQ’s and rules that’s why I contacted them right away when I didn’t get a prize verification email. Why the person I chatted with told me that I would be notified by snail mail, I don’t know . It just adds to my suspicion that something unfair and illegal is going on with this third party arcade group. I am going to contact HSN and complain about this. They need to do some investigating of this group. You should too. Good luck!