I understand the frustration that this is causing @minameow. I’m very sorry to see you had this interaction with one of our representatives. Sadly, we’re unable to send orders to your address at this time.

@donahda, yes, I responded to your email. Once I had the information, I was able to locate the information needed. I’m sorry for the delay of your shipment but it should show some movement in the next couple of days. Please let us know if it doesn’t.

@jennifer_massey7, no, that will not get you back to shopping. You should contact our FlexPay department so they can review your concern. You can reach them at 1-800-404-8533, Monday – Friday, 8:30am – 5:00pm EST. They are closed weekends.

@bonzomom, what link are you speaking of?

@cam2024, I’m sorry if you had a bad experience with the credit card. We don’t have access to your credit card account so we do not know this information. Any late fees would need to be addressed with Synchrony Financial Bank.

@foxie2, I’m sorry this is happening to you. Are you getting any error messages when tryig to access your orders?

@ennui, I’m sorry if your orders arrived late. I’d be happy to refund any S&H fees for those orders. Please let me know the item numbers that arrived late so I can better assist you.

@ennui, if the orders do not arrive by the expected delivery day, please let us know and we can look into compensation options.