Forum Replies Created
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@marymary1969! You got it! A refund of $29.68 has been issued back to your original method of payment. You should see this in 3-5 business days depending on your banks policy. Please let me know if there is anything else I can assist you with today.
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@estest, we do not have the option to hold the delivery but you may have that option within your UPS My Choice account.
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@ennui, no, this should correct itself when the orders process at midnight. Please let us know if you see it is not honored.
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@clm827, I’m sorry to see that some of the items pictures are missing from the product page. Was there an item you’d like me to look at to see if I can provide information to help you decide if it’s the correct item you want to purchase?
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@mitzimom, I have not seen any other concerns like this. I’m sorry to see you’re having this experience with your purchase.
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It will end, @tennis59. I don’t have the date but it will end soon.
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@loraboffa123456, I’m sorry to see you’re having trouble uploading a image.. What is the error message you are receiving?
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@meezergeezer, I haven’t heard anything about the HSN Community not being here. Glad to see you’re enjoying it here. Thanks for being a valued member!
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@ladiebiker, you sure can! I’ve issued a refund of $2.12 to your Spendable Ka$h account. Please let me know if there is anything else I can assist you with today.
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@ecgl, sorry for this. We’re working on getting this corrected. Please let me know if you need assistance with an order.
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@karen16 and @schiltzie, I’m sorry these items were not listed with free s&h. We’re aware and are working to get this corrected. If you placed an order and were charged for s&h, we will automatically issue refunds to make it the correct price. Please let me know if you need any further assistance.
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@03princesskitty, I’m sorry but I was not able to locate an account associated with this nickname. I’d be happy to take a look into your concern if you email your order info to HSNSocialCare@hsn.com.
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@tim616, I’ve issued a refund of $10.70 back to your original method of payment. Please allow 3-5 business days for your bank to reflect these funds. Please let me know if there is anything else I can assist you with.
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@jimadams, I’m sorry you had this experience. As a 1-time courtesy, I’ve issued $50 in your Spendable Ka$h account for you to use towards your next order. Please let me know if there is anything else I may be able to assist with.
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@ebony46, I’m sorry for all the inconveniences you’ve had shopping with us. I can assure you there was no buck passing here. Since the community is public, we are not able to go into too much detail when assisting customers with orders in here. The email provided goes to the team moderating the community and we are always happy to assist you when things don’t work the way they should.