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HSN,

I am so upset at this moment after getting off the phone with your Customer Service Representative who did nothing to ensure my Happiness. How dare you or any other close a account because of someone having the same address as I explained to your customer representative in these times many people are in a multi family home and as far as any accountability unless they are on the same account there is None! How dare you restrict me with a excellent credit rating not to use my card because my Son who is not late on payments but maxed out his card because he orders everything for me yet pays on time , I went to order him something for His birthday which you should of gifted him something as he has been loyal to you for many years .

I was locked out of my account which had a 0 balance with over $xxxxxxxx CREDIT ! And as he put in the order he was wise enough to look for coupons and one was applied saving me $10.00 which pay not seem like much but as I explained to the rep I make a little more than xxxxx a month so every penny counts , But once I was denied using my card until my Son made a payment that was not even due and she acted as if this was acceptable , I am ashamed of your practice as my son and I are not cosigners on eachother account just because we share a address i am held to him ? As I said people are renting out their rooms in their homes so ones address should Never be a factor , shame on you and the way you made us feel you treated us as if we were bad people who did not manage their business as i said to the representative there are many more ways i can shop and its a shame as we truly once enjoyed HSN , But when treated as if we are not responsible we do not need this .

I Hope you take a moment to apologize as we are good customers ad we want to continue our relationship with HSN if you can show us you value us ……..

you are nothing but bad sales people and your hosts all seem old and should retire and sell the product by telling the truth ……