It was purchased under my other log in ***********: order *********

**Edited by HSN: Removed email address and order information to comply with Community Guidelines.**

I was scheduled to take a trip soon after but was caught in the pandemic so I did not check the luggage. It should be covered because of the pandemic.

Do you have any suggestions on where I can get it repaired?

I am still waiting for a reply on how I can get my bag fixed since it is missing the outside zipper pulls. It was purchased under my other log in **********

**Edited by HSN: Removed email address to comply with Community Guidelines.**

The Black and White one.