Forum Replies Created
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In the past year or so I have received a lot of shipments from HSN where either the wrong product, damaged product, or the wrong size was shipped. But the same thing has happened on shipments from QVC. But the worst from QVC recently was the free shipping coupon for up to four fashion items for the month of March. The code came directly to me by email. The coupon was excluded from everything I tried to order. I studied the terms of the coupon, and there were no exclusions for “as is” and clearance items. I’m a coupon person, so I know how important the terms are. I tried customer service twice to get the S/H waived because of the coupon, and they wouldn’t help. They told me that there were exclusions. Too bad QVC didn’t put that in the fine print on the email promoting the coupon. I’m not planning to order from QVC again. That being said, I am always so thankful for the EXCEPTIONAL customer service on HSN. The HSN representatives have always taken care of things for me, and it is appreciated!
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Thank you so much!
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What happened to the Technibond line? I just did a search and just a few items came up. When was it discontinued? I haven’t ordered jewelry from HSN in over three years. Just curious!
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I agree!!! I miss the brand!!! Some things were hit or miss for me, but for the most part, I really enjoyed all of the pieces I ordered through the years. Pieces were affordable during promotions, so that was a bonus. Sizing was pretty consistent for me too. I’m hoping Slinky Brand will suddenly appear on another channel. We know it won’t be QVC. Bring back Slinky!!!
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I am patiently waiting on a reply from anyone here in customer service. The replacement order 1714554057 has processed, and it is out for shipment. Thank you for processing the discount!
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Hi Ryan! The replacement order 1714554057 has processed, and it is out for shipment. Thank you for processing the discount! I appreciate your help!
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Thank you so much!
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Thank you Ryan! I just placed the order. It’s order number 171******, for item 723-283. The coupon code for 20% off that I used for the original order, 183074, would have worked for this item. Thank you so much for making the adjustment. Your great customer service means a lot!
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