Forum Replies Created
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Same thing happened to me as soon as I placed my order the TV was canceled it said flex pay wasn’t available for that item but still..But still charged my debit card for $ $169.83. And then it also charged me for the other two items I purchased on flex pay, then immediately cancelled my order afterwards saying fraudulent purchase. Then when I asked for a refund of my order, I spoke to a live agent. She told me that it would be refunded within three to five business days. Due to the fact that they cancelled it for fraudulent purchases, even though it’s my debit card, I can verify the bank’s everything. And it’s been over a week now and I still haven’t received my money back. When will I get my refund? I called my bank, they said they’re waiting for you guys to let it go. Other than that, I have to wait for it to fall off my pending charges. But that’s the total of $582 and some cents. Worth of merchandise that I paid for and now I’m in my apartment with no mattress, no bed, no TV, no nothing that I just moved into and no money to buy anything else because I spent it all on So now I’m sleeping on an air mattress that whenever I spent $582 for a brand new Mattress set. A TV. And a Bed set. Can you please release my funds so I can just go instore and purchase somewhere up front
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Did they ever give you your money back I’m currently going through this and it’s been over a week
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This just happened to me also for 3 orders 8 placed if someone can give me a authorization code it’s been a week and I have 3 charges for products I haven’t received they even closed my account so I had to make a new one order numbers are 1955283907
The second one was order number 1955283908 and the 3rd order number is 1955283909 3 pending charges in my bank that’s says they’re waiting for it to be released from hsn… Ive also done a live chat and they assured me if it was canceled due to the fact they thought I was a fraudulent user for some reason they’d refund it in 24 to 48 hours but yet that hasn’t happened I can get anyone on the phone hold time is crazy and when I did get someone they said they were going to transfer to the fraud department to see what happened and they hung up on I literally just moved into a brand new apartment no furniture or anything and I spent my 700 on different items on hsn to now sleeping on the floor because I didn’t get anything I ordered it was canceled and I have no extra money to buy anymore furniture until hsn releases funds so please someone tell me what I should and I can’t dispute it until.the charges actually post it’s just been pending for days