No secret, just the luck of the draw. Won my first prize years and years ago and then got 3 in a a really short period.

I have a couple of points in regard to cynsterwytche’s comments. (1) I did not say the prizes were used. I said I thought they were part of on-air displays and therefore out of their original packaging. I do not know this for a fact; it is just a supposition. The two items I’ve received thus far were not in their original packaging but were obviously unused. (2) When you play the lottery, you buy a ticket. You pay to play, and if i was told I had won, I would definitely follow up if I did not receive my winnings. However, with the HSN lottery, you do not pay a cent. It literally costs you nothing except your time, and hopefully you are having fun while playing the games. If, for example, I don’t ever receive my third prize, I will inquire after it as I did get a confirmation email. However, if I never receive it, I will in fact say “oh well” because there was no investment on my part, not even the cost of a stamp.
I wonder how it is that you know you won a prize if you didn’t get a confirmation email. Did you only see your ID on the list of winners? If so, maybe your confirmation email went into your spam folder. HSN’s FAQ’s state that the winners list on the website is not updated, so if you don’t respond to their address confirmation request in time, “your” prize will go into a second drawing but your ID will still be displayed as the winner.. If you want a confirmed list of winners, you have to ask for a mail-in list. It is very possible that you have already addressed this in an earlier message, but I have not tried to access all your posts. And I don’t mean to be ugly or condescending. I am offering up this information as much for newbies as for you.

I think it is just the luck of the draw. I won Debbie Meyer green boxes years and years ago and then nothing…. But a couple of weeks ago I won the Anna Griffin Alphabet, Numbers and Punctuation die set and about a week after that, I was notified that I won the Skinn Cosmetics Non-Negotiables DermAppeal set! I believe I was a replacement winner for the latter because someone else’s name is listed as the winner on the HSN web page. Anyway, I’ve received two of my three items, and since I only won the DermAppeal 5 days ago, I am not worried that it hasn’t come yet.
Keep trying and remember that millions of people watch HSN and there is a lot of competition for very few prizes. If you win, great. Respond to their request for address confirmation quickly because you only have a couple of days before the prize goes to someone else. And if you don’t win, don’t fret too much because it hasn’t cost you anything but a bit of time. Good luck.

If you don’t like the prizes, then save your points for something you are interested in or stop playing altogether. It drives me nuts when people complain about things they get for free. I can only assume those people have never heard of the saying “don’t look a gift horse in the mouth” or don’t understand what it means. As for giving Spendable Kash instead of the prizes, did it ever occur to you that the items being given away were part of an on-air display and not in their original packaging or there was some other reason why they couldn’t be sold? Because those are the sort of thoughts I have. Another thing that crosses my mind is that ungrateful complainers will ruin it for the rest of us and cause HSN to stop the Arcade and give-aways completely.