I’m never charged for shipping on an exchange be it size/color . HSN charges you shipping to return an item not exchange one. I see people complaining about this constantly on the reviews. Could be because you didn’t let them know you would be returning for exchange.? You still need a refund. 😉 Good luck

Thank you Lynne for helping me out, I do so appreciate it. 🌹

I haven’t seen a return notice on my order, have they not got there yet??