Arkadium Support <support@arkadium.com>

Hi Diannia,

We apologise for this. A recent Microsoft outage has been causing problems with online services all around the world.

At the moment, the problem should be solved. Please let us know should you still face any issues.
—-
Your friends in fun

This is the response I received from the Arcade. Everyone is having the same issue.

Hello Diannia,

Thanks for getting in touch! Your message has been received, and a member of our support team will be in touch with you as soon as possible.

In the meantime,
1. If your game isn’t loading, please try the following article (click here).

2. Please, check the known issues (click here) article. Probably we already aware about the problem.
3. If you are an Arkadium Advantage subscriber and still see ads on the website, here is the solution: I’m an Arkadium Advantage subscriber. Why did I just see an ad?
4. If you have a question about a specific game (scoring, rules, or tips and tricks) please visit our support site:
https://support.arkadium.com/

We look forward to helping you!

Your friends in fun,

This was the response I received.
Hello Diannia,

Thanks for getting in touch! Your message has been received, and a member of our support team will be in touch with you as soon as possible.

In the meantime,
1. If your game isn’t loading, please try the following article (click here).

2. Please, check the known issues (click here) article. Probably we already aware about the problem.
3. If you are an Arkadium Advantage subscriber and still see ads on the website, here is the solution: I’m an Arkadium Advantage subscriber. Why did I just see an ad?
4. If you have a question about a specific game (scoring, rules, or tips and tricks) please visit our support site:
https://support.arkadium.com/

We look forward to helping you!

Your friends in fun,

I can play them but it keeps telling me to log in to gain points, I keep logging in and it does the same thing. Is anyone paying attention to these messages?

Hi, when you go back to your profile, and click change profile click on humans. Some of those you can purchase, they are around 800 coins. Really someone with HSN should have posted how all of this GREAT new arcade works. I’m not a fan of the coin system. But if we want to play the games we have to follow what they do. Good luck,

I think you go to your profile and select update profile.

No, just coins and those games are limited, the problem is, no one from HSN has explained
how you redeem the coins.

Thank you, Crazy! I care less about buying pics for my profile. I thought the coins were for something good. LOL

As you collect more XP and advance through levels, you’ll work your way up the leaderboard of other players on your journey to the top. You can also save up your coins and cash them in for fun features like premium avatars, new profile page backgrounds and much more.

Create an account and start collecting your rewards!

Nothing about how to cash in the coins for the Avatars.

Okay, I went to features, no mention of how to pick Avatars?

Does anyone know how many coins is needed to win an Avatar? What is an Avatar?
I don’t mind the new games but there is No direction from anyone on how the coins earned can be redeemed? Thank you

I bought them and sent them back, I had to pay to return them. I should have burnt them. The curl up so bad, no support, no quality.

Go to your profile, click on it, once its up, click on change profile, then at the top it will read New, Animals, etc. Click on each one until you find the ones you like, some will have redeem coins.
Hope this helps

I play on my computer and right click and fix the size.

Very confusing, I did find out that under each category if you click on more options it brings up more games within that category. Problem is most of those games do not give you coins, I Still do not know what good the coins are. No one from the Arcade team has explained anything. It will probably be another 8 months before they do. Also what is an Avatar?