What is up with the website? I posted 3 weeks ago about the missing images for 901-940 (no response AND they remain missing as of today). Item was again presented TODAY and for today’s live presentation they again did not have grey or cloud available to view DURING THE PRESENTATION! And……the online garment measurement charts have been missing for WEEKS. This is a disappointment and honestly dampens my shopping experience, which should be HSN’s number one concern here – the customer experience.

I absolutely agree. I watched a Marla Wynne show today and was interested in a duster. There was NO image uploaded to the website in ANY of the colors (for several other items too). For the on air presentation they did not have two of the colors available in the duster so I couldn’t begin to consider a purchase without viewing what I was purchasing! This was not the first time since the move to PA this has happened; MORE missing images now than ever! Hosts had to apologize about the wrinkled, display clothing and unavailability of display colors due to HSN still ‘unpacking’. I sympathize with the vendors trying to sell their items that are unavailable or poorly displayed. This ‘move to PA’ appears to be very poorly organized for something that has been coming for months!

TOTALLY agree with your comment @mslomo. Missing measurement charts has been going on for weeks. HSN – RESOLVE the problem instead of pushing back to customers for feedback (as if you didn’t know this problem existed). Absolutely ridiculous.