CURTIS STONE PANS DISCOLOR
When is Curtis and or HSN going to address the problem of the beautiful colored pots and pans discoloring when used on gas stoves!!!!
I invested a lot of money buying all RED pots and pans from Curtis Stone only to now have hombre pots and pans!!!!! They are a pale, ugly color on the bottom and the brilliant, beautiful color RED on the rest of the sides. It looks hideous and not what I invested all this money in!!!! Yet this problem is never addressed! Oh wait, Customer Service did tell me to lower the heat…well, if I want to cook like Curtis shows us to, one needs to raise the heat to get things sauted, braised, grilled, etc.
So Curtis, please, what is up with the fading of the colors on the pots and pans!!!!????
First of all, medium high heat will bring the flame up the side of a pot. Secondly, if one is wanting to boil a pot of water to boil pasta, you would have to wait forever to bring it to boil on medium high. Most chefs will use high heat! Most chefs will sear steak on high and then reduce the heat. But all of this is insignificant…the bottom line is that when the pots and pans are being demonstrated, it is NEVER stated that high heat will damage the color of the pots and pans! NEVER! Had there been full disclosure, I would not have made the purchases! After all the complaints, I would think that they may have chosen to do so now!!!!
Indeed, they also proclaim the pots and pans to be metal utensil safe. They even sell metal utensils to use with the pots and pans. But, truth be told, metal utensils have damaged the inside of my pots! I received replacements after sending in photos of the damaged items!!!
In addition, the large baking sheets did not release the roasted veggies. Actually STAINED the sheets. These too had to be replaced upon submission of photos.
So, you might be Curtis’s biggest fan…you actually sound like you might be a fan club member, but I am not alone in feeling that there is not full disclosure about this product when it is being demonstrated! Who wants pots and pans that cannot be used on high heat! That’s simply ridiculous…
Did you listen today. They kept repeating “All done on medium heat”
You are so wrong. You do not cook on high to saute, braise,etc. Even grilling does not need high heat. I use his cookware since they were released and never cook above medium high. (375) I have had no discoloration. If he cooked on high, things would burn. Read the manual. There are at least four warnings that cooking on high will cause it to discolor.
I’m glad I caught this thread. I ordered the Durastone pans and am going to make sure to actually read the instructions thoroughly. I just glanced at the manual online and noticed they said to hand wash to preserve color, although they are dishwasher safe. Kind of a bummer, but at least I’m aware.
Posted in Kitchen & Food
09.11.19 2:52 PM