Curtis Stone Dura-Pan Nonstick Mini Multi-Cooker 739-381
I’ve also posted this in Customer Service, but I’m hoping someone who owns this cooker or previous versions will be able to help with how to remove the silicon plug (with the white washer-type silicon circling it) from the front of the heat shield (underside of the lid) so I can clean it. I’ve looked at the directions 100 times — the illustration is not helpful, to me anyway. I’m afraid to pull or push too hard.
I can’t cook with this until I clean the lid, but I can’t get it open.
P.S. I got the (dark) red, and it’s beautiful. (Also, I’ve sent an email to Curtis Stone Customer Service and will share here if I hear back.) Thank you!
@sheba2011, you are such a doll! So helpful! I called Curtis Stone Customer Service this morning, and the rep answered quickly. With her on the phone, I pulled the white silicon circle (that surrounds the center plug) forward (it required some force), and the heat shield popped off. YAY! I came back here to post this and found your sweet message with the pic! 🙂
Also, FYI for other Curtis Stone Mini Multi-Cooker buyers, the rep said they’re having issues with the online warranty registration system, so we are to hold on to our invoices/receipts.
Happy May to you, too, Sheba! I hope all is well with you and your family. And thanks very much for your message. It’s always so nice to reconnect with you here.
Always good to see you in the Community. I hope someone can help you with this
issue. 😎Thought if I posted an image maybe someone can figure it out.
Hey Happy May. 💕😎 Seeing you post brings back a lot of fond memories. 🤣
Posted in Kitchen & Food
2 weeks ago