HSN Card/ Synchrony Bank

Ladybug22
02.16.24 1:06 AM

Beware of the outrageous interest rates being charged by Synchrony bank. If you have an HSN card, use it sparingly or pay off asap. HSN has been partnered with this Loan Shark level banking institution for a long time, and their interest rates are 10% or higher than most other cards. Just so disappointed in the quality of HSN product lines lately, then being poked in the eye by Synchrony is a double insult. I will be on a full payment at time of purchase basis with HSN for any future purchases. I am fastidious in my financial obligations, with a FICO score of 839, so I’m not a slouch when it comes to managing my purchases. Unfortunately, I DO like Andrew Lessman products, and the occasional modestly priced piece from the Mine Finds collections, but otherwise, no thanks. Sad commentary on the decline of HSN, which used to be a fun place to visit, watch, and shop. All done with my ramble. Thanks.

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- 777-click-7771
- 02.21.24 10:09 PM
I opened an HSN card last October in order to get $50 off an item I needed. By the time the second payment was upcoming, I still had not received the invoice from Synchrony Bank and each time I spoke with them they just kept saying it had been sent just wait a bit longer! They would not accept a payment from me until I could call them with the HSN-card Number and Invoice and HSN were unable to help. I don’t like waiting past due dates to make payments because I avoid interest at all costs, and I got impatient and ended up paying off all the due flexpays using another card, and canceled the HSN-card. However, the item malfunctioned and had to be returned. HSN refunded me what I paid them and I never noticed that I had not received a refund of the original amount from the HSN-card and had to chase that up myself. I have just last week, 16th February, received a check from Synchrony Bank! Everyone out there who may be in a similar situation – don’t forget to check your refunds because some of it might be waiting for you to ask for it back at Synchrony Bank!
- merlin88merlin
  
  03.05.24 2:34 PM
  
  mail delivery is probably more the issue. I’ve had payments sent to the Chicago area never show up, whether it’s destroyed by processing or something, who knows.
  
  I suggest going online for your account and getting your stmt copies there if it hasn’t shown up in the mail.
- llsprek
- 03.02.24 4:14 PM
32 percent interest rate on the HSN card. I’m going to cancel my card and charge things to my credit card with low interest rate. Ridiculous
- DebS1952
- 03.07.24 8:01 PM
Synchrony will also arbitrarily close your accounts. I’ve been a HSN customer for over 15 years; just got a card within the last three years. I’ve always paid my balance down or sent more than minimum payment on time. Because of an unexpected kitchen replacement, I used more credit than usual but continued on time payments. My account was closed for among other reasons
“Lack Of Real Estate Secured Loan Information”. No one at Synchrony or the credit union can explain what that means. How do you close an account but can’t explain why?
Synchrony is not a good financial partner for HSN. They charge exorbitant interest rates, do not consider past/current payment history or have knowledgeable customer service reps. I’ve moved any remaining flex pays to another card and don’t plan to place another HSN/QVC order. Be very wary of Synchrony – they also service other retailers like Lowe’s and Mattress Firm.