App not working

MAXIMUM16
02.04.26 5:37 PM

I couldn’t order anything during Jay Kings show last night. And my purchases would not move to check out. It just said “ we’ll be Mack eatch HSN TV what is up with that?

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- winesnob2
- 02.05.26 7:09 PM
Mine isn’t working either, HSN you need to fix this. This has been going on for the past few months. One day it works the next day it doesn’t.
- hsn_shawn
- Moderator
- 02.08.26 6:51 PM
I’m sorry for the difficulties with the app, my suggestion would be to delete and reinstall the HSN app as often your phone software may have a minor/major update and our app will need to be updated to catch up. I would also suggest trying to view our site from a different device or a different browser as often anti-virus or VPN software updates can cause technical issues as well. I hope this helps!
- sandi7375
- 02.16.26 8:27 AM
What is going on with the silent videos? I hate when you click to watch you don’t get the sound of the videos.