Websit issues

Can you provide any device/browser information such as the model of the devices being used and the exact browsers? I would like to provide this to our IT team so that they can pinpoint the issue. Thank you in advance.

Thank you for letting me know, I’m sorry it is still not working. The request has been submitted to IT to repair it. If you have the option, I would suggest viewing from a different device such as another phone, tablet, or laptop in hopes the sound works from another device. When IT replies with status we will be sure to return and let you know.

Having the same problem. No sound after clicking on the speaker icon

I responded to this on a few other posts of yours, and I realize this one is older, but on most videos there should be a speaker icon with a small “x” or possibly a slash through it. If you see this icon I would suggest trying to click on it just in case the videos are muted. Most are muted initially and you would need to click the icon to activate the sound. I have left the IT ticket submitted just in case, but please let us know if you try this and it doesn’t work.