TRACFONE

nova771
02.10.26 4:58 AM

TRACFONE corporate office stole my new phone. I had to send the phone that I purchased from HSN to the office to be fixed it was not working it has been 2 years and they still have my phone. I could not get them to email me a barcode to send it without me paying for the shipping.to send it to them so I paid for the shipping.I could not speak to a human every time I asked for a barcode I was connected to a a robot.

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- hsn_timo
- Moderator
- 02.10.26 9:28 PM
@nova771

I am so sorry that your phone was not returned to you. We completely understand how upsetting that is. We recommend using one of the following phone numbers. 1-800-867-7183 or 1-800-816-0663 Also, you can get assistance by visiting Tracfone. A live chat option is available.