There is still trouble signing in to the Community
Today I had to sign in to HSN with my old password and fill out a recaptcha thingy.
Then I had to go to the Community and sign in with my new password on that new WORD thing. Looks like one hand doesn’t know what the other is doing.😊
I finally figured out how to sign into community without any instructions from HSN . Which should have been placed in the Arcade Rewards Store page. Instructions that you need a different password to get into Community then the same we use to log in to order and check our account.
After calling customer service several times, they didn’t know how to advise getting in.
So, I took a chance and went back to the WordPress page and selected “forgot password” put in my Email and they sent a link to chance password, (It did go into my spam) which is actually not a change, but a brad new password to get into Community. Totally different than the one we use to order merchandise. This is ridiculous and not user friendly.
Funny I had no problem signing in to make a purchase, or check my account! But HSN claims I lost my pass word to get in to the community? Clinked change pw but I couldn’t they did with a bunch of ? 3*6!!! That I don’t want for my pw…. bs bs BS!! Oh yeah.. anyone notice the SALE in the fan shop?? It’s all marked down a penny. 😘. Pookie, it’s g00d to see you! Have a nice wk-end. ❤️
What a pain in the you know what. You think HSN would have given a heads up as to what is going on and what you need to do to access here. It took me three times to get a new password on a totally different sight. I am glad I found this post to give some direction. Thank you.
Thanks for all the thanks Ladies. I hope they get this figured out before everyone disappears.
They’re not exactly beating down the doors to get in here. 🙂
Pookie, Hope you have been well. Thanks for the new sign-in info!
Pookie123 thanks for the updates.
I am very irritated about the whole thing .
Keep it simple!
Posted in Talk Among Yourselves
4 weeks ago