ShopHQ (Evine) in Trouble

I had nothing but trouble with these people. Upon ordering I received doubled and what a nightmare to straighten it out, still they refused to make it right on the shipping. The customer service was impossible to get through and when you finally, did they still would not help me. I was told a credit would show on my card, but it never did. Then, I had to call again which took me forever and frustrated. They got what they deserve and all those who left HSN to go there, well, big mistake. I love HSN and all the host are very special people, customer service is excellent and they care about their customers. I thank them every time I call sometimes just to say thank you. My husband is now shopping HSN which is neat to see since I was always in trouble for shopping so much. He loves Andrew Lessman and makes a point to let me know when he is on air. HSN is only getting better and bringing the best to their customers. I don’t know if anyone else noticed but our channel here in Oregon show SHOPHQ has been taken away by its owner. My first thought was they didn’t want to pay. I saw Serious Skin care on Shop HQ is why I was interested. I wish they would go back to HSN. I love you HSN and thank you for 38 years of shopping with you!

Shophq are over charging and won’t refund keep saying it is a system error they chg 4 times in one month got 2 back but still wating on the thir said we are working on it since may 2022

Shophq was pushing masks and that Dr. Plastic surgeon Dr. Debrow fear mongering and making money on that premise not science. I couldn’t shop there for people who have no integrity.

I sometimes check out Macy’s on line store for their sale prices. They ship quickly, or your purchase can go to the closest store for pickup. You can return any purchase directly to their store, with no “return fees” at all. The shipping is free with either a $25 or $35 purchase. Sometimes their prices are surprisingly low!

I watch HSN & QVC to see what styles are current. I have made purchases from both channels & I can say I’ve been pleased w my purchases. The clothes have quality fabric & are well made. Their prices have increased & honestly I cannot afford to spend $40 – 50 on
A t-shirt & $50 – 80+ for a top. I like when they have free shipping & I have to commend them for keeping shipping at $3.50. Like others I don’t like paying for return shipping because you really have to add it to the cost of your item. I like the free shipping & returns on that big online store. I am disappointed w ShopHQ. They used to have Microjersey fabric
For tops but I’ve noticed that is very rare now.
I feel that most of the clothes designs look cheap & to me rather ugly. Their prices used to be reasonable but they have increased to HSN & QVC levels.

HSN is and always has been my favorite, because shipping was always quick (including returns), A lot of items and designers were not in the department stores and were quality! Now it seems that the goal is to make HSN a clone of QVC which is a mistake! Many customers will leave or slow their buying, including me.
I hope that senior leaders really rethink the moves that have been made in order to keep good profits. QVC is the most clumsy of the networks to navigate online and HSN was the top. Please use the best of each, let the ego go if one of the other stations have a better process, appearance etc. , that the old school QVC.

Also please repair the new receipts from the new warehouse, because there is no piece for the customer to retain. Why would one think that this was a good move.

I have shop with HSN, QVC, and ShopHQ, for years, and I know the shipping has gone way up, over the years, I just wait until they have free shipping on products that I want or just buy somewhere else, sorry to hear the shopping networks are in trouble

None of them can compete with Shop LC. They have the best of all jewelry and other merchandise and the very best hosts.

Just channel surfing today 6/23/20 and saw Chuck Clemency on Shop LC. His new show is Chuck and Kathy.

HSN released good hosts..Why? These shopping channels combined and that was a huge mistake, in my opinion. You used to be able to tune into different channels for different vendors, now they’re interchangeable. All around a bad idea.Ev EVINE, ShopHQ, Shop NBC …am I forgetting one?? As the name changes so does the what they offer. Their clothes stink. Very cheaply made. At one time you could count on them for higher end merchandise and jewelry. Too many watches.
They’re hosts are also not that great… Haven’t watched that channel in over a year.
I still prefer QVC to any other shopping channel. Their clothes are good quality. Good selection and the sizes in clothes are consistent. S&H charges are excessive though.
Amazon..meh! Maybe for somethings.

I don’t watch them at all. After Dimitri and Allison Waggoner left, I left. Everything has gotten more casual. Years ago, salesladies used to wear dark dresses and hose. Then they were allowed to wear nice pants. Then jeans Friday. Now, pjs. I agree, when I dress up I feel great. However, jeans are my uniform. I do wear nice tops. I feel respect in general has declined over the years.

I use to shop a lot on Evine but Shophq not so much. Yes too many watches! I miss Dimitri on Evine, he was fun and had great kits so you could try how to use the entire system. Most of the clothes are average but the prices are resonable. Now no one really dresses up anymore, which is sad. I think when I would take that extra step up I would usually feel better about myself. I mean pajamas and slippers when shopping??? I think all three sites need to communicate with the buyers once in a while.

ShopHq don’t sell that much gold anymore stafanio don’t come that much and when he does it is not worth buying

Shophq is getting worse all they show all the time is invicta watches skin care and fashions to where im totally sick of them. They neeed to have more of electronis and kitchen and outdoor stuf a big variey mostly electronics like hsn. I have 1 more flex payment to go and i think im done with shop hq. It is sickingto have all the time invicta watches whic r cheaply made and thats the reason they sell them so cheap. I owned some had to get rid of them at a big loss. Shophq get your head on straight . Start selling more variety such as electronics. They should change the name ro freaking invicta watch instead of shophq

Love Chuck and others but the
exit of Demitry and Beekman projects
jets have made a big difference.