Probably the shipper. Most shipping companies are really pushing employees to hustle and do more in less time. They have a quota and a set route. I am finding many things are being delivered to me with the boxes torn up. Not amazon though, that is still alright but all the shippers, including the amazon drivers, tend to throw the packages from my walkway to close to the front door. Not UPS, they do it right by walking up to the door and laying them down. I have a ring camera so I can see this.