LOWEST REVIEWS WILL NOT LOAD

karen16
01.29.26 7:49 PM

many – and I mean many of the items in HSN’s inventory has reviews giving 1, 2 or 3 stars. In the recent few months you cannot click on the 1, or 2 stars to read the ‘cons’ of a product. Sometimes the 3 star won’t reveal the actual review of the purchaser either.

It only populates the reviews that reflect 4 or 5 stars. WHAT IS HAPPENING??
I don’t give a hoot about glowing reviews, I need to consider negative experiences BEFORE I purchase an item.

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- angie0215
- 01.31.26 2:04 AM
I agree I like to read the positive and negative reviews and make my decision on both combined. I also find that they do not post a lot of negative reviews only the more positive.
- karen16
- 01.30.26 9:15 PM
@marymary1969,

Yea, I always filter low to high reviews, but on many, and I mean many items there are no reviews whatsoever on the 1 to 3 star review comments.
That’s what I was talking about. QVC has this same thing going on. It was not like this in the past.
- MaryMary1969
- 01.29.26 10:17 PM
@karen16, at the top of the review area it shows filters and you can set it to show reviews low to high.
- rasalesi
- 01.29.26 9:42 PM
Yes you are right. I noticed the same thing and it’s not right. HSN never used to do that with revealing all reviews. Hopefully it’s a glitch and not intentional.