![Tippy7981](https://img.hsni.com/images/profile/CommonProfilePicture.jpg)
Labels!
This is ridiculous!!! No return labels or no post office access. I have complained. I want the return labes with every item I purchase! HSN CHARGES ENOUGH!!@!!
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Why make it harder to return something? It is unintelligible….the directions, I mean. It says that you return to the carrier listed on the label but, there is no carrier listed on the label that came inside of my package. I will really think twice before I order from HSN again.
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I couldn’t figure out the return instructions either . I called and asked for a return label and was told it will take 7 days. I will just write the return address on the package, return it at the post office and get a tracking number and pay myself. Also,QVC returns take way longer than HSN returns. I’m trying to only buy what I know will work in size and designer. Also I will only buy products that I have already used. This isn’t any way to build customer service.
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Completely agree! Come on HSN, it’s wrong to suddenly stop something you’ve done for decades and make it harder on people when something doesn’t work or fit right.
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I agree, it’s not at all convenient to the customer. The label could be a paper one that we tape to the package if that’s more cost effective. It’s the same with QVC now too. Who thought this was a good idea?
Conversation Info
Posted in Talk Among Yourselves
5 Replies
09.06.22 7:28 PM
4 Participants