HSN CARD TRANSFERING TO SYNCHRONY BANK

Reply To: HSN CARD TRANSFERING TO SYNCHRONY BANKHelp me set up my account

Please help me set up an online payment

I had my card so when I called, I got the new payment address so that I could change my payment (which I release from my bank) to the correct address. She told me to use my current card number until I have the new one. Tomorrow the payment is to happen. I’ll let you know what happens. :\

Syn….. Rep tried to force me to say what he wanted me to say “repetitious you” after I repeatedly informed him for 24 minutes (My Debit Card number & Bank Name & all card info) permissions to authorize payment. He continued asking if I was the authoriZe user on this Account and are you authorizing me to pull the fund to make payment?????))). I had to share word of positive words of wisdom. God bless us all…

i have been trying to schedule an upcoming payment but it keeps telling me my info is wrong which is is not what the heck is going on

I just received my email stating my statement was available. I scheduled my payment without any issues. I thought this process of setting up a new account and paying online was flawless. They also advised me that my new card was on it’s way.

Called the Service number, a very polite nice young lady helped Me with everything. No problem signing in. Went to the web site, and it worked just fine. Not sure what everyone was doing wrong, but I hope you get it worked out. I have dealt with Synchrony before. they are not leaneant at all. but hey it is what it is.

Where is my hsn acct and where is my latest statement? I have tried everything imagineable and can’t find my acct anywhere. Do I open a new acct in Synchrony? And when will I get my new card so that I know my acct #??????
Patricia390

call 844-889-9676 new web page hsn.syf.com you have to register account ..your card number stays the same

Just got off the phone with them again. My blood pressure is through the roof. First of all she treated me like I was an and when I got frustrated and raised my voice I was told to “lower my tone”. Seriously, you people caused this by your inability to do a smooth transition and notify your customers properly. Will be paying this off and using something else to make my purchases, IF i make anymore purchases. I really hope someone from QVC/HSN is ready all of this.

Just received letter today 9/4 about after August 22nd to submit payment to Synchrony Bank no other info like account number. Well I received a bill with a due date 9/10 and I paid it through my online banking on 9/2 what about that payment? They are really making this a pian. If they knew that payments after August 22nd would no longer be going to Comenity they should of had this straightened out before then and not send us bills. Have our new credit cards in hand and account numbers so we can properly pay our bills to the correct bank. Now what happens to those who paid there bills that were due on 9/10 to the other bank? Is my account going to be properly credited??

Well I signup new still can’t access my account to make payment I’m guessing they don’t want it or they would have better access this is ridiculous I’m so disappointed I forgot QVC was part of HSN now I will do my shopping with Amazon and walmart online I will miss David

help me to log into my account please. I need to know if I set up payment for 9/18/2019

I hate Synchrony! So many problems with the Q card and TJX. Closed Q card because of fraud on my account. cS is ignorant and refuse to help. The Q is trying to get rid of the HSN brand. Received letter today from Sync stating for online payment via HSN.SYF.com. No such thing! If u call in payment there is a charge. We are all getting ! SYN is not ready for the transition and we have to suffer. I’m done with online shopping and will shop at brick and mortar stores. Cheaper and no shipping charges. Thanks Q and Sync for ruining HSN.

Like most of you, I was in the same boat with being “locked out” of my account since the conversion as I don’t know my card number/have my actual card. Trying to log in to Comenity gives an error that the account is no longer serviced by them and Synchrony requires registration with the full account number.

I went looking for the card number on my credit reports/monitoring and came up empty, so then I started looking for a bill. Found a bill, but card is listed as xxxx-xxxx-xxxx-1234 (not real numbers, obviously) so that wasn’t much help, except at the bottom of the bill where all the random numbers are, the entire account number is listed. Since they should all be the same since the 1st set of numbers refer to the specific bank, the 1st 4 numbers should be 5780.

Hope this helps some of you!