COULDN'T PURCHASE AN ITEM

heavenlyglo
10.22.25 12:33 AM

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- hsn_kymberlie
- Moderator
- 10.24.25 4:13 AM
Hi @heavenlyglo, I am very sorry to find out that your experiencing troubles when ordering online. What item number are you trying to order this evening? If you have not already, please ensure you are logged into your account accurately. For security purposes, you cannot use your payment methods under multiple accounts. While some items are restricted to ship to Hawaii, others may include an additional shipping cost. You will receive an error prompt throughout checkout if any items are unable to ship to the address listed for your order. We’re happy to help research this further for you and appreciate the honest feedback you’ve shared here with us.
- MsLomo
- 10.24.25 3:25 AM
Wow, good tips from both of you. Thanks!
@heavenlyglo, I am as surprised as you that HSN and QVC would carry the same item and sell them at different prices! I’d never think to check one against the other but, thanks to your post, I will be on the lookout for that! JEEZ!
- ennui
  
  10.24.25 2:20 PM
  
  Separate pricing and s&h happens all the time. QVC and HSN are operating as separate companies.
- ennui
- 10.22.25 2:47 PM
Everyone should shop around for beauty items. Many stores have discounts, and will price match whatever sale is going on elsewhere. Websites selling direct to consumer often include samples and GWP offers.
I think some of the web browsers now include a shopping app to find the best price. With Edge, you can turn it on and it searches automatically.
- heavenlyglo
- 10.22.25 12:41 AM
COULDN’T FINISH MY POST FOR SOME REASON. BUT THIS IS MY POST. I TRIED TO PURCHASE PHILOSOPHY 3 PC. 3 OZ. FACIAL CLEANSER AND WAS DENIED SAYING COUNDN’T SHIP TO HAWAII. SO I WENT TO QVC THEY HAD THE SAME PRODUCT AND IT WAS ON SPECIAL FOR $28.00 AND HSN IS SELLING FOR $45.00. QVC LET ME PURCHASE THIS ITEM. I DON’T UNDERSTAND THE POLICY OF THESE 2 NETWORKS. ONE ALLOWS ME AND THE OTHER SAYS CAN’T SHIP TO MY ADDRESS. YOU NEED TO CHECK BOTH HSN AND QVC IF THEY HAVE THE SAME ITEM. ANOTHER ITEM I PURCHASE WAS A BLUSH FROM HSN AND WHEN I BROWSE QVC THEY HAD THE SAME ITEM ON SALE MUCH CHEAPER. SO ADVICE IS TO CHECK BOTH HSN AND QVC FOR BEAUTY PRODUCTS “BEFORE” YOU PURCHASE. DON’T KNOW IF ITEM IS STILL ON SALE ON QVC BUT THE PRODUCT NUMBER IS “A704164” PHILOSOPHY 3 PC. 3 OZ. FACIAL CLEANSER.