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Seems every time I have a return, I have to notify them that is has been received. Just seems that the customer has to check behind others.

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- hol44
- 07.23.25 10:13 PM
💯! This happens to me almost every time too! They are very nice when I call but I do have to check on them usually too!
- hsn_timo
- Moderator
- 07.23.25 9:24 PM
@catsntune

We are so sorry there were problems with your returns. We are here to help. If there is an order you would like us to check on, please email us the order number at HSNSocialCare@hsn.com.
- QUARRY2GIRL
- 07.23.25 4:05 PM
When I send a return…it takes a few days for them to receive and I feel sure receiving dept has lot to receive. I get an email when mine has had been received.
- ennui
- 07.23.25 2:41 PM
Why do you have to notify them that they have it? I do call before I return something because sometimes they don’t want beauty items back, but otherwise ….