rewards winners

I HAVE BEEN FIGHTING WITH HSN ONCE AGAIN-INFORMED SOMEONE IS SUPPOSE TO CALL ME TODAY-I ALSO INFORMED A SUPERVISOR THAT MANY MANY ARE COMPLAINING ABOUT WAITING MONTHS ON END TO GET THE INFO TO CLAIM PRIZES-ALSO EMAILS FOR THE TSPUZZLE WINNNERS-ALL I CAN SAY IS FLOOD FLOOD FLOOD THEM WITH EMAILS AND PHONE CALLS-1-800-284-3900 CALL THEM EVERYDAY OR ONCE A WEEK MAYBE JUST MAYBE THEY MIGHT FINALLY TAKE CARE OF THIS MAJOR PROBLEM.