Arcade games will not open

Slo825
07.19.24 12:18 AM

Anyone else having issues this evening with getting the games to open? It will allow me to click on them, but a blank screen comes up but no game. Have had other issues with the arcade lately as well in that every time you ended a game and clicked on another it would not populate so I had to go out of the arcade and re-enter for it to bring up another game. Just wondering what is going on and if anyone else is having this issue with no games opening.

sort replies - newest | oldest

- addynelly
- 07.19.24 12:25 AM
I can play them but it keeps telling me to log in to gain points, I keep logging in and it does the same thing. Is anyone paying attention to these messages?
- Pattycakes45
  
  07.19.24 12:45 AM
  
  Having the same issues. Just happened. Was okay earlier today
- MaryMary1969
- 07.19.24 12:29 AM
I had the same issue this evening. I was able to play the games this morning without a second sign-in. I had just posted about this.
- Pattycakes45
- 07.19.24 12:43 AM
I try to sign in and it doesn’t open then go back to log in.
- ebony46
- 07.19.24 12:43 AM
Same here. That’s ok. I’ll watch Trump.
- merory
- 07.19.24 12:51 AM
I am unable to log on to the games this evening. I was able to earlier today, but the system appears to be in glitch mode.
- Pattycakes45
  
  07.19.24 2:30 AM
  
  I finally was able to stay signed in and play arcade games. Thank you HSN it team.
- WendyH53
- 07.19.24 12:59 AM
HSN says to clear cookies and cache which is a bunch of bull.
- MaryMary1969
  
  07.19.24 1:32 AM
  
  @pattycakes45, that is a bunch of bull. I cleared cache and cookies and restarted my device and it still didn’t work.
- MaryMary1969
  
  07.19.24 1:49 AM
  
  Sorry, I meant @wendyh53.
- Pattycakes45
  
  07.19.24 2:12 AM
  
  I didn’t respond to you. It must have been someone else. I only commented that I couldn’t sign be. Be careful of commenting such as you did.
- MaryMary1969
  
  07.19.24 2:44 AM
  
  Actually @pattycakes45 when I realized I had inadvertently responded to you I tried to delete it and it wouldn’t let me.
- Pattycakes45
  
  07.19.24 3:16 AM
  
  No worries. Are you able to sign in now?
- addynelly
- 07.19.24 1:01 AM
This was the response I received.
Hello Diannia,

Thanks for getting in touch! Your message has been received, and a member of our support team will be in touch with you as soon as possible.

In the meantime,
1. If your game isn’t loading, please try the following article (click here).

2. Please, check the known issues (click here) article. Probably we already aware about the problem.
3. If you are an Arkadium Advantage subscriber and still see ads on the website, here is the solution: I’m an Arkadium Advantage subscriber. Why did I just see an ad?
4. If you have a question about a specific game (scoring, rules, or tips and tricks) please visit our support site:
https://support.arkadium.com/

We look forward to helping you!

Your friends in fun,
- addynelly
- 07.19.24 12:23 PM
Arkadium Support <support@arkadium.com>

Hi Diannia,

We apologise for this. A recent Microsoft outage has been causing problems with online services all around the world.

At the moment, the problem should be solved. Please let us know should you still face any issues.
—-
Your friends in fun
- hhwwgirl
- 07.23.24 5:01 PM
Just tried to open, but not working, it worked last night however