very disappointing
Apparently HSN doesn’t want to hear feedback nor change their ways about persons not using the app, cannot get the promotional discounts.
I WORK in customer service, taking orders, and 75% of my customer base have gotten rid of their computers, smart phones etc. HELLO. WE EXTEND DISCOUNTS TO EVERYONE..in my company. Too bad HSN is so concerned about saving a buck that they won’t extend to everyone in their customer base..even ones that have been customers for YEARS!!!!!!
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It’s difficult to live without a smart phone. Go to the DMV and give it a try.
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didn’t need a smart phone at my DMV.. all was fine and moved along as usual.
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I agree whether you have a cell phone or not all customers should always be able to apply a coupon it should not be for only customers who are HSN CARD HOLDERS OR SOMEONE WHO USES THEIR APP.
IT SHOULD BE FOR EVERYONE BUT HSN HAS A HISTORY OF NOT BEING ALL INCLUSIVE THEY DO NOT MAKE THEIR VENDORS MAKE CLOTHING IN PETITES AND TALL.
THEY THROW A BONE TO US TALL & PETITE WOMEN AND ACT LIKE THEY ARE DOING US A HUGE FAVOR AND NO OTHER RETAILER DOES THAT.
THEY MUST BURY THEIR HUGE HEADS IN THE SAND BECAUSE I PURCHASE A LOT OF CLOTHING NAME BRANDS MID TO HIGHER QUALITY TOPS, JACKETS, COATS, SWEATERS, SKIRTS AND PANTS ALL IN PETITES AND ALL NOT FROM HSN OR ANY HOME SHOPPING SHOW ALL FROM RETAILERS ONLINE THAT ALSO SELL IN STORES.
MOST STORES DO NOT HAVE AN ABUNDANCE OF MERCHANDISE IN ANY SIZES ANY LONGER THEY OFFER IT ALL ONLINE BUT YOU CAN RETURN TO THE STORE WHICH FOR ME IS A HUGE CONVENIENCE LIVING IN A CITY.
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