Canceled My Order Instead of Shipping????????????

I had an order for a microwave grill pan cancelled, too. No explanation, no apology, just an email to say the order was cancelled and would not be filled. That’s no way to endear you to customers.

It was a QVC order actually. I was just sharing with the chat. Both times 7W was sent. My account shows 7M. I sent original pair back and gave up and donated the second pair to Goodwill. I’m out the money but someone at Goodwill will get a new pair of nice shoes!

I couldn’t find the order on your account to make sure it was reported, skippie16, we want every order to be perfect. It sounds like the warehouse stocked the sizes incorrectly as opposed to just pulling the wrong item on the original order. Although I couldn’t find it, I sincerely hope any future orders are flawless.

I’m sorry your Bullseye Blower was canceled. This item was provided by an outside partner that promised us a certain number of items from their inventory, then could not fulfill all of the orders promised. We never want these things to happen, but sometimes it is out of our control. I wish I had better news or a way to fulfill the item. I hope you find something that works just as well and exceeds your expectations.

I totally agree. I ordered a pair of shoes that after waiting 2 weeks to get came in a 7W instead of 7M. Spoke to customer service who happily said that would send correct size only to get 7W again. What is going on??