Arlo Camera TS incentivized reviews

ennui
05.26.25 3:06 PM

I looked at some of the reviews for the Arlo TS. They’re incentivized. People received a free product in exchange for posting a review. Why should I pay money when other people get it free? Send me a free camera set, I’ll be happy to post a review.
I’ve noticed the same thing on Sephora, incentivized reviews. What a racket.

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- justwanthelp
- 05.27.25 12:00 AM
@sherryrose I have some of the older Arlo cameras, and my monthly fee is about $20. I ordered the new 3 pack, and I’m hoping I won’t be charged an extra fee.
- sherryrose
- 05.26.25 9:20 PM
Interesting. I came on here to ask what the monthly? fee is after the “4 free months” to save video. It is pitch black where I live outside of lil town, and lots of animals jump on roof at nite & wake/scare me.
Also do u need internet for this, as I only have hotspot on my phone.
thanks to anyone who can help
- ladiebiker
  
  05.26.25 11:30 PM
  
  Yes, Arlo Essential XL cameras do require WiFi to operate. They connect directly to your home’s Wi-Fi network for live viewing, recording, and motion alerts. You don’t need an Arlo SmartHub or Base Station, but you do need a 2.4GHz Wi-Fi router.
  Here’s why
- ladiebiker
  
  05.26.25 11:26 PM
  
  Features
  Keep your home secure day and night
  Extended battery life keeps your camera powered for longer sessions – up to one year on a single charge
  Integrated spotlight and color night vision ensure great visibility in low light.
  Activate the Integrated Siren to ward off unwelcome guests
  See, listen and talk to visitors from anywhere
  Weather-resistant design works indoors or outdoors, no matter the conditions.
  Wire-free setup makes installation quick and easy.
  Customizable alerts let you focus on what matters—people, packages, or pets.
  Includes 4 months of Arlo Smart Service, packed with premium features like activity zones and emergency response.
  Rechargeable battery simplifies power management.
  Friendly support from Arlo is available 7 days a week.
  
  Harness the power of the sun
  Uses solar power to keep your Arlo Essential Outdoor Cameras (2nd Generation) powered
- justwanthelp
  
  05.27.25 10:55 PM
  
  I tried to find a phone number for them and got nowhere. There is “virtual” chat support only. Impossible to speak with a human being, and the chat didn’t help me. I went to their community and that was a waste of time too. So I give up. No customer service!!
- hsn_timo
  
  Moderator
  
  05.28.25 1:48 AM
  
  @justwanthelp
  
  We apologize that you were having difficulties getting a response from Arlo. If you haven’t already, we invite you to take advantage of the points of contact listed below.
  You can reach them by phone at 1-833-628-6690. Or you can visit their website using this link. Hope this helps! Please let us know if there is anything else we can do for you.
- ladiebiker
  
  05.26.25 11:28 PM
  
  Measurements: Approx. 4.6″L x 2″W x 3.1″H
  Weight: Approx. 1 lb.
  Power Source: Internal lithium battery