30" Samantha Brown Spinner
No more Samantha Brown products for me. They do not stand behind their products. No luggage should collapse at the corners when you use it I don’t care if a camel is carrying it across the desert. Even the bottom of the luggage looks like it is caving from the slightest weight. Their answer to me was to contact the airline. No.. it is your luggage and it is made poorly. I am contacting Samantha Brown because you have a 5 year warranty on your product..not the airline. Very Very disappointed
I have one of the smaller ones, the 26 inch and it is a real champ, hard sided and no dents from when I traveled a lot. So I am wondering if these are new luggage you bought from her line? I appreciate this information. I am noticing she doesn’t seem to have the big luggage sales on HSN any longer. I hope you get some satisfaction from your complaint. I wonder if her business has gone out of business for the most part. Sigh.
I had the same problem I bought the 30 inch hard case luggage and it cracked in the corner the 2nd time I used it I contacted hsn they gave me a e-mail that dose not exist, not happy! Dose anyone have an costumer e-mail that exist?
Posted in Home
02.04.22 5:37 PM