The shipping charges are just too much
To ship an item to Puerto Rico it cost too much. The free shipping after spending X amount does not apply to orders being shipped to PR. I don’t understand why because the shipping cast the same as shipping tk nah state. I rather pay more in another store and not pay this ridiculous shipping.
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the buy $75 for free shipping is a rip off the only one that benefits from that is HSN. I don’t want to spend that. HSN should have MUCH more FREE Shipping especially now. Amazon and other online places have Free Shipping. HSN prices have gotten VERY high over the years… I have been with HSN since the 80’s and now the stores are cheaper. I don’t buy anymore because prices and than adding in the shipping doesn’t make it a deal.
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I think you made the right decision it seem like they don’t care about there loyal customers anymore or their customer service practices. I have been dealing with 2 different situations with them that I am not at all happy about. The lack of help that was offered. Only 1 person who was a kind, caring & compassionate enough was a customer service rep who tried her best to help me and her name is JoAnn. Before speaking with her I spoke with another service rep or 2 and a supervisor or 2 and all they did was nothing. So at this time I’m choosing not to use HSN card. I will shop where companies value their customers and treat them with respect and give them the service we deserve and expect from them that is their job SERVICE. I don’t know who’s making all these bad decision for HSN but its going to cause them to lose more customer like us. And regarding the shipping labels customer are not always getting it’s awful we have to pay for return shipping that’s why I posted my comment earlier trying to help others shop where to return an item is free. It’s a very cruel time for us these days and we should be trying to be kinder to one another and try to help each other as much as possible. So I hope my comments I’ve posted will do just that. And maybe HSN may read our comments and decide to come back to real really to save their company. I created a company for someone who had the money but I had the knowledge & wisdom he ddin.t. It actually blow him away that I knew everything to start the business. I ended up in business section of the newspaper because of what I knew. He was so elated and so complementary. I’m glad I had that experience because it validated that just because you have money does not mean you have everything. And I did this in 3 mos.,, in 3 different states. He had a person (men) in my chair for 1 yr before me that knew absolutely nothing about the business and how to even get started. But I believe God is good all the time and it really showed my boss they women have great minds also. I pray that this post to again will help someone else and spread some kindness.
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You might try Ebay. I couldn’t find a product I had been purchasing from HSN I found it on Ebay and it was the original formula that HSN was now selling. HSN was selling the product but not in the fragrance I wanted and it has a new formulation which seems to be water down. I’ve also found the same items on Ebay that HSN tells us NOBODY else has it cheaper then then & I found that to be incorrect all the items I searched for on Ebay were cheaper. If you try it out make sure you use the filter and choose free shipping, free return shipping where the SELLER pays for return shipping. I’ve only paid shipping for a printer I bought but it was a bid I won & with shipping it was only $90.00 new. I had been searching for this printing because my old one which I loved & had for 9yrs had stopped working so I did not mind paying the shipping. Even when an items say seller does accept returning Ebay has guarantee they stand. I have purchased several items since the pandemic on Ebay & I have been happy with everything nothing has been defective, I even purchased parts for my car. If you a question you can have one their service reps call you & they do right away check it out I think you will love it too hope I have been of some help. Merry Christmas & Happy New may God keep you & your family healthy & safe.
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I think when more than one item is in a package, the S&H should be reduced. I ordered 2 tops. They came in the same package. I’m sure it didn’t cost HSN $7.00 to send it.
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I so agree!!! Was not aware of this practice of HSN. I had just recently bought a Christmas (2022)gift for my Italian Grandmother, a Straub Cookpiece costing about $182.00 . I opened the box so she could look at it and she said it was to heavy for her. So today I packed it up, could not find any labels and called HSN and was told I would have to pay out of my own pocket to return to HSN. Yes, return to HSN, not the manufacture. Apparently according to CS representative, this is a set up that has been utilized between HSN and the product manufacture. So, the cheapest way to send it was Fed, it cost me $64.40 dollars to send back to HSN. Never again will I purchase anything from HSN!!! And if QVC starts this, then the Q will be off my list as well. MJ/Dec 2022
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I learned my lesson too. Unless you are 100% sure, never order a heavy item from HSN. It seems those are always the ones you have to ship back on your own and the cost is usually incredibly high. I’ve found I can very often find the same item on Amazon where a simple free return to UPS or Kohls is so easy.
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Conversation Info
Posted in Health & Wellness
7 Replies
12.22.22 8:35 AM
6 Participants