HSN MOVE TO WEST CHESTER, PA.

dorothyp12
07.27.25 5:25 PM

I have written to HSN and QVC on this subject for months. I get no response. I and my family have been shopping on HSN for years. We have purchased many things, and like most people, we have become somewhat attached to the hosts and guest hosts. As a retired business consultant, I fully understand the economies of consolidation. QVC has decided that it is in their economic interest, long term, to consolidate operations in one location. Good luck with that and May you achieve success.

Having said that, you are being more than a little short sighted with the future of your guest hosts and some of the models and support staff that served their appearances. Through out the COVID shutdown, you allowed remote broadcasts. Guest hosts did this effectively using inadequate lighting and facilities. The job was still effective. I have contacted some of the outstanding product presenters that we know, love, trust, and purchase from. They tell me they were offered no choice. Either move to PA or “see you later.”

I found this very dismissing of not only your fantastic guest hosts, but of your HSN viewers as well. I must conclude by your lack of response to my previous communication attempts, and the choices these fine people have been given, that the “see you later” goes for customers as well. The quest hosts I contacted are both males and have been with HSN for over ten years.
Both indicated they would set up proper remote areas at their expense if asked. Both said they would continue. Why doesn’t HSN continue with these great people? Your customers love them, trust them, and buy from them regularly. One man is so good at what he does his last five presentations were sell outs. HSN must realize after all these years that it is not always a wonderful product selling itself. It is the quality of the presentation.

Lastly, their is no question that you can do remote guests easily. I watched yesterday as the outstanding chef Curtis Stone did remotes all day.
Recently, my aunt purchased a Lounge Doctor based on the recommendation of the guest host. Please take a moment to offer remotes to such people as Bob Circosta and Matt Peters. Your customers will appreciate it and so will the venders that they work with.

Thanks for listening to me.

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- dorothyp12
- 07.28.25 12:44 PM
Thanks for the Human Resources approved standard answer. I did not expect you to discuss any ” individual employment contracts or policies.” I do know that guest host/presenters are NOT employees. I hope HSN is open minded enough to understand that they do not have all the answers. Flexability in the marketplace to honest customer suggestions and concerns should be honored. Kindly pass the message I sent, your response, and this message on to a decision maker. As a past CEO of several medium sized companies, I learned long ago that sometimes great ideas come from unexpected places. I would like a serious response from the head of HSN as to why valuable talent has been abandoned when the abandonment was not necessary or for cause. They are not, in most cases, employees. They are independent contractors paid by the venders. As I pointed out, several at least are very talented people and your customers want them to continue. Thank you.
- hsn_regina
- Moderator
- 07.28.25 2:41 AM
Thank you for sharing your detailed thoughts and for being such a loyal HSN customer. We truly appreciate your passion for our hosts and presenters—they are indeed an exceptional team who play a vital role in connecting our customers with great products.

As a matter of company policy and out of respect for all parties, we do not comment on individual employment contracts or staffing decisions. Please know that decisions about our operations and talent are made thoughtfully, considering many factors as we strive to provide the best possible experience for our viewers and vendors.

We appreciate your feedback and your understanding, and we thank you for being part of the HSN community.