Shipping Cost for Clothing
I really wanted to buy the cute Colleen Lopez mesh topper and the jumpsuit to match. However, for those 2 items, one of which is full price, the shipping is almost $16!!!!! That’s incredibly high. So- as much as I love the look- I won’t be buying. Whatever happened to free shipping for orders over a certain amount? I would be willing to spend $100 to get free shipping.
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My home state is CT too. I now live in OH and don’t missed being taxed for EVERYTHING.
I visit home (CT) once or twice a year. Everything is crumbling- roads, bridges, parks. Where are the tax dollars going? Businesses are boarded up and prices are skyrocketing. What has happened to my beautiful little state?
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Bravo! You have all made excellent points. I am not sure why HSN is not responsive. Lately, I have been shopping on sites that offer $1 shipping on orders over a certain amount. Not only are the items reasonably priced, but the shipping special applies to all items even clearance and sale items.
I don’t like it when HSN plays games with shipping charges. When they offer good shipping charges, I believe they try to recoup the money by raising shipping after the deal ends. None of this would be necessary if fair and honest shipping was charged in the first place.
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I fully concur. For 5-6 months, HSN had free shipping on orders $75+, a very reasonable threshold in my opinion. They also capped shipping at $5 or $6 if you weren’t going to hit $75, another provision I thought imminently reasonable.
Now, shipping charges are back and more evil than ever! I had several clearance items in my bag, sale items too, and though the total of my merchandise was less than $200, the shipping charge was over $40! I’m sorry, I won’t pay 20% of my order as shipping, it’s unacceptable.
I wrote to them, mail, and posted on Twitter and Facebook, but nothing from HSN. I hope anyone reading about this may post online or here, or even call HSN. Sure, emptying a shopping cart and NEVER purchasing those items gets noticed, but I think calls and especially social media posts are noticed much more.
Today while Jay King is on, I found a clearance item which lowered the shipping to $3.50. While I’d like to order more, the shipping gets prohibitive, but I am not on a TOTAL BOYCOTT. I think $3.50 is within reason ordering an item under $70 that was over $140.
I point out to HSN, however, that major online competitors like Amazon, Walmart, JTV, the USMint, online coin dealers, QVC (owned by the same company as HSN) has free shipping as well, the limit is on auto-ship orders which only get Free Shipping on the first shipment, then for vitamins and so forth, so far Lessman appearances have had free shipping, but for the record, so does CVS, RiteAid and Walgreens, with varied minimum orders but no more than $50,
HSN IF YOU ARE READING: If $75 wasn’t too low for you, have you considered $100? It’s common for many sellers of collectibles or online jewelers, in the US and abroad.
Might you also not consider perhaps TIERED shipping, maybe up orders of $50 for $5, orders $75 about $7.50, and then cap the shipping at $10 for orders of $100+? I’m not saying it’s the best for you or your customers, BUT might be doable? I had items over $200 that you didn’t sell because I refused to pay the $40+ shipping for items that weigh a few ounces. Maybe $10 is worth a $200+ sale? I might bite that bullet.
I’ll be curious if anyone has creative shipping fees.
Cheers.
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P.S An update to my thoughts on OUTRAGEOUS SHIPPING CHARGES that HSN has reinstated after a glorious 5-6 months.
Specifically, and I don’t know in what other states this applies, but where I have most items shipped, not only are online merchants required to collect sales tax on purchases in general, but in my home State of Connecticut, the state makes online merchants collect sales tax of 6.35% on SHIPPING CHARGES. This applied to catalog shopping LONG before online shipping was a thing.
In my previous example, however, say $40 in shipping charges, that adds another $2.54 to my order. I understand that it goes to Connecticut, HSN is just collecting it, but in FREE SHIPPING situations, it doesn’t apply, and if I had similar orders throughout the year, it could be $60/year or more just for SALES TAX on SHIPPING charges.
To be clear, no TOTAL BOYCOTT of HSN from me, but $3.50 for a clearance item half off its original $140 is an example of shipping I am willing to accept, particularly for the bargain item. For say hand cream or drain cleaner, I think not.
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I live in Ct. six months of the year. i am extremely careful what I purchase and have to ask myself numerous times if I really need the item. The State tax on shipping and handling is ridiculous, but at the same time paying higher shipping costs regardless where I am at the moment is also disconcerting.
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Right! I try to buy only when Free shipping! Guess there are people that pay $16 to shop 2 products but not for me! Especially when I have many other websites that have Free Shipping!
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that ended after half of hsn customer’s closed there accounts and are doing thair shopping in local stores also being that everything hsn carrys are in all local stores. save your money and shop local.
Conversation Info
Posted in Fashion
8 Replies
04.23.23 5:09 PM
5 Participants