Samantha Brown Luggage Return
Hello. I was told to return a SB luggage piece via an email address-service@24-7int.com. It cam back as an unknown address. Did I miss a word somehere?
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It’s disgusting mine ripped I was so excited to get the luggage I have five pieces of the coy
No response from Warrenty
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If it’s within 30 days, you can send a note to customer service using their thread within community. Also, you an either contact customer service by phone or chat. I have used all 3 and find chat easy.
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Its nice to see I am not the only one having a problem. I bought a 70$ bag and the strap broke within a week. HSN wont do anything for me and I tried that warranty email also – 4 times- and no response. This is horrible customer service. I won’t purchase anything of hers again if this is the way they treat their customers.
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mailto:Customerservice@24-7int.com
I was given another piece of luggage but not the same color. It’s whatever is left in the warehouse. -
Curious how this was resolved. I have a piece that the lining has ripped after just a couple trips. It is not even a year old. Any advise?
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Curious how this was resolved. I have a piece that the lining has ripped after just a couple trips. It is not even a year old. Any advise?
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Is there any other way to get help with Samantha Brown luggage? The customer service email response is abysmal, at least 2 weeks to respond to an email? The conversation has been going on for over 2 months and they still only respond after at least 2 weeks. Please tell me HSN has a better way to get help than this!
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Moderator- 02.12.21 2:51 PM
Hi @callalily58, the email address to reach the Samantha Brown warranty is Customerservice@24-7int.com.
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Thank you!
Conversation Info
Posted in Fashion
10 Replies
05.28.22 1:51 AM
7 Participants