Returnssssss
WHY is it taking so long to receive credit for our returns? I am waiting for credit for at least 10 items I have returned. That lack of credit makes me reluctant to order other things while my credit is being held hostage.
-
I rarely return items but when I need to I place a call to CS and give them a heads up and the reason why. If the credit isn’t applied within 10 days of the return I give them a call back and CS takes care of it immediately. Bear in mind HSN must be short handed with people that handle returns.
-
Moderator- 07.21.22 1:07 PM
I really am sorry to hear that you’re still waiting on refunds for items you’ve returned, @6418423286. If your concern hasn’t been addressed, please send us an email to HSNSocialCare@hsn.com with the order numbers in question along with any tracking numbers and we’d be more than happy to assist.
-
Call HSN and tell them when you sent the item. I’ve never had a problem of them doing a refund right away for me
Conversation Info
Posted in Fashion
4 Replies
07.21.22 1:59 PM
4 Participants