G By Giuliana New Clothing item Condition

mcster1
06.18.24 11:34 PM

I ordered a new G By Giuliana pantsuit, which I just received. It came in a plastic bag but was not folded nicely and does not have any tags. Can someone please tell me if this is the normal condition in which her new items come? She always stresses the professionalism of her items based on her background. I recently purchased one of her purses, and it was very professionally packaged. But this does not appear to be a new garment since it was thrown in a bag and has no tags attached. Is that normal? Please advise.

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- HSN_Kyle
- Moderator
- 06.19.24 7:03 PM
@mcster1 so sorry to hear your order arrived this way! We have a few left in stock in the size and color you ordered. Would you like me to have a replacement sent out to you?
- mcster1
  
  06.20.24 7:00 PM
  
  Hi, Kyle. Thank you for reading and replying to my comment / questions. Yes, please do. I am a loyal HSN shopper, and this is the only time I recall receiving an item in this condition.
- SydneyMom
- 06.19.24 10:11 AM
No, that is not normal for her items. That sounds like a return that was not repacked properly. That’s happened to me before.
- mcster1
  
  06.20.24 7:01 PM
  
  Hi, Sydney. Thank you so much for replying to my question. Your response was greatly appreciated and very helpful.